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Quality Policy - British Standard BS 7858:2006

 

Nova Risk Management supplies industry and commerce with a candidate and employee security screening service to British Standard BS 7858.  A documented Quality Management System has been developed to satisfy the requirements of this activity.

It is the policy of Nova Risk Management to supply the services with consistent quality, and to supply these on time and in accordance with Client requirements.  Wherever possible we will try to exceed the expectations of our Clients through a culture of continual improvement.

To achieve the goal of consistent quality and continual improvement a systematic and disciplined approach is required by all employees of the company.  We have therefore implemented a Quality Management System which meets the requirements of ISO 9001:2008, the International Standard for Quality Management Systems. The success of the Quality Management System demands that all employees share the ownership for quality.

This statement sets the framework for meeting our quality objectives and is reviewed at least annually at management review meetings and represents our commitment to the principles of quality management.

The company's training programme demands that this policy is understood, implemented and maintained by all employees of the company.

Stephen Brown
Managing Director

Nova Risk Management is firmly committed to the quality philosophy.  Delighted Clients are the primary common responsibility of all employees, and directly linked to their remuneration.  This is achieved through our Quality Management System, and to this end we have identified a culture and a sense of purpose through our mission statement:

"To Be Recognised As Leaders In Cost Effective Candidate And Employee Security Screening"

We have identified six critical objectives that must be performed with excellence by all our staff to accomplish our mission:

We must have an established identity;

   

We must have the best committed people working as a team;

   

We must be able to deliver excellent service;

   

We must have a simple management team;

   

We must be able to market Nova Risk Management;

   

We must be able to achieve profitable goals.

We believe these fundamental benefits will be admirably demonstrated by our service delivery.  We will achieve delighted Clients by providing services that exceed the requirements.

 
   
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